For fourteen years I worked for the state of Nevada as Director of Crisis Services. For the last
seven years, I've been the Director of Case management, which is less stressful but requires just as
much intuition and insight. I've gotten calls in the middle of the night - and I've been
"beeped" while presenting Silva classes - to come and evaluate somebody to decide if they
need to be committed or not. The wrong choice could lose them.
For instance, I have had to make many quick decisions in the emergency room when people were
brought in whose wrists were bleeding because they had attempted to commit suicide. Many counselors
will simply play it safe by confining all of these people. But I use my intuition to sense whether
this is just a one-time thing because they were depressed over some incident, or if they are
chronically depressed and will try again. I've sent a lot of them home, and have never lost one yet.
I've made the correct choice every time.
You can also lose them if you select the wrong method of treatment. Sometimes you need to use a
confrontational approach. But if you use it at the wrong time, you can lose all of the rapport that
you have established.
There is a parole officer who confronted one of his parolees and told the parolee that he was
tired of his excuses, if he didn't get a job right now he was going to revocate him and send him
back to prison.
That night the parole officer was awakened by a call from a deputy sheriff. The parolee had
hanged himself, and in his pocket they found the parole officer's card.
The parole officer did the best he could, but he still carries the guilt of that decision. I am
so grateful that I have been able to use my intuition to avoid making a wrong decision like that.
There are many examples of how intuition has helped psychologists help their patients. Here's
Establishing better rapport
Understanding ourselves better